> Canonical source: [https://citaflow.com/en/help/faq/contact-support/](https://citaflow.com/en/help/faq/contact-support/)

General

# How do I contact CitaFlow support?

Updated October 26, 2026 1 min read

You can write to us by email, by WhatsApp or through the dashboard chat.

## From your dashboard

- **Settings → Support**: the email button and “WhatsApp Business”, which opens a conversation with us on WhatsApp. Your whole team can see this screen, not just the owner.

- **On mobile**, in “More” → “Support”, you open a chat with our team without leaving the dashboard.

- **“CitaFlow Assistant”**: on a paid plan you have this assistant, which guides you step by step through the dashboard. If it can’t solve your question, it offers “Talk to support”, which opens the chat with our team.

## If you don’t have an account yet

Write to [contacto@citaflow.com](mailto:contacto@citaflow.com) or on WhatsApp from the green bubble on citaflow.com.

## So we can help you faster

Tell us which screen you’re on, what you were trying to do and what happened. If you can, add a screenshot.

## Still need help?

Our support team is ready to help you.

[Send Email](https://citaflow.com/en/help/faq/contact-support/#contacto) [Go to Dashboard](https://admin.citaflow.com/)