> Canonical source: [https://citaflow.com/en/help/faq/service-assignment-employee/](https://citaflow.com/en/help/faq/service-assignment-employee/)

Setup

# How do I make each service appear only for the employees who actually provide it?

Updated October 26, 2026 1 min read

Assign each service only to the people who provide it: when you create it, under “Who provides it?”, and afterwards from each resource.

## When you create the service

In “My Business” → “Resources & Services” → “Services”, when you create a service you’ll see “Who provides it?” with every professional ticked. Untick anyone who doesn’t provide it before saving. If you leave it, the service is assigned to everyone: that is why each new service sometimes seems to be added to the whole team.

## Existing services

In the “Resources” tab, open each professional and check “Assigned services”: remove the ones they don’t provide and use “Add service” for the ones they do.

## What you get

The website, the chatbot and the voice assistant only offer each service with the people it is assigned to, within their hours. Make a test booking from your website to check it.

If you also don’t want customers to pick a professional, turn off “Can the customer choose a professional?” in “My Business” → “Settings”: the appointment is given to someone who has the service assigned, based on availability.

## Still need help?

Our support team is ready to help you.

[Send Email](https://citaflow.com/en/help/faq/service-assignment-employee/#contacto) [Go to Dashboard](https://admin.citaflow.com/)