> Canonical source: [https://citaflow.com/en/help/google-calendar/](https://citaflow.com/en/help/google-calendar/)

# Google Calendar Integration

5 min read Updated: January 2025

Sync CitaFlow with Google Calendar to keep all your appointments in one place. Avoid double bookings and keep your personal and professional schedule perfectly coordinated.

## Connect Google Calendar

1

#### Access integrations

Go to Settings > Integrations > Google Calendar.

2

#### Authorize access

Click "Connect with Google" and authorize access to your calendar.

3

#### Select calendars

Choose which calendars you want to sync (personal, work, etc.).

4

#### Configure sync

Define sync direction and update frequency.

5

#### Verify connection

Create a test appointment to confirm everything works.

## Sync Types

### CitaFlow → Google

Appointments created in CitaFlow appear in Google Calendar.

- Client appointments

- Time blocks

- Business events

- Reminders

Ideal for: Viewing your entire schedule in Google Calendar.

### Google → CitaFlow

Google events block time in CitaFlow.

- Personal events

- External meetings

- Vacations

- Private commitments

Ideal for: Avoiding bookings during busy hours.

Recommended

↔️

### Bidirectional

Complete sync in both directions.

- Everything synced

- No duplicates

- Instant updates

- Unified management

Ideal for: Full control of your schedule.

## Event Customization

### How your appointments appear in Google Calendar:

#### Event title

Configure what information to show:

- Client name

- Service type

- Business name

- Booking code

**Example:** "Maria Garcia - Haircut - CitaFlow"

#### Colors by category

Assign different colors based on:

- Service type

- Assigned professional

- Appointment status

- Booking origin

#### Additional information

Include in description:

- Client phone

- Special notes

- Previous history

- Required preparation

## Privacy and Permissions

#### Visibility

Control who sees your appointments:

- Public: Full title visible

- Private: Only "Busy"

- Hidden: Not visible to others

#### Sensitive data

Protect confidential information:

- Hide client names

- Don't sync private notes

- Anonymize medical services

#### Shared calendars

For teams and collaborators:

- Permissions per professional

- Department calendars

- Read-only view available

## Conflict Management

### CitaFlow automatically detects and prevents:

#### Double bookings

If an event exists in Google Calendar, CitaFlow automatically blocks that time slot.

**Action:** Client sees the time as unavailable.

#### External modifications

If you move an event in Google, the appointment updates in CitaFlow.

**Action:** Client is notified of the change.

#### Cancellations

If you delete an event in Google, you can choose whether to cancel the appointment.

**Action:** Confirmation before canceling.

## Mobile Sync

### Access your appointments from any device:

#### Smartphone

Google Calendar app for iOS/Android with push notifications.

⌚

#### Smartwatch

Receive alerts on your wrist so you don't miss any appointment.

#### Computer

Access from calendar.google.com or desktop apps.

#### Voice assistants

"Ok Google, what appointments do I have today?" works perfectly.

## Advanced Features

#### Selective sync

Choose which appointment types to sync:

- Only confirmed appointments

- Exclude test appointments

- Filter by service or professional

#### Multiple calendars

Better organize your time:

- One calendar per professional

- On-call calendar

- Special events calendar

#### Time zones

Automatic time zone management:

- Automatic conversion

- Support for international clients

- Automatic daylight saving time

#### Invitations

Send calendar invitations:

- Clients receive.ics invitation

- Add appointment to their calendar

- Native Google reminders

## Troubleshooting

#### Appointments don't appear in Google Calendar

- Verify that sync is active

- Check Google permissions

- Review selected calendar

- Wait 5 minutes (sync may take time)

#### Duplicate appointments appear

- Deactivate and reactivate sync

- Verify you don't have multiple connections

- Check bidirectional configuration

- Contact support if it persists

#### Changes don't sync

- Check your internet connection

- Re-authorize Google access

- Verify Google API limits

- Check sync logs

## Frequently Asked Questions

### Can I sync multiple Google accounts?

Yes, each professional can connect their own Google Calendar account. You can also connect calendars from different accounts for centralized management.

### What happens if I lose internet connection?

Appointments are saved locally and synced when you recover the connection. You won't lose any data, but there may be a delay in updates.

### Can clients see my Google calendar?

No, clients only see availability in CitaFlow. Your personal Google calendar remains private, it's only used to block busy times.

### Does it consume Google API limits?

CitaFlow optimizes API calls. With normal use (up to 1000 appointments/month) you won't reach Google's free limits.

### Can I disconnect Google Calendar without losing appointments?

Yes, appointments remain in CitaFlow. Only the sync is removed. Events already created in Google are not automatically deleted.