> Canonical source: [https://citaflow.com/en/online-booking/](https://citaflow.com/en/online-booking/) Online booking # Your clients book on their own, any time of day. A booking page with your branding, ready in minutes, or a widget on the website you already have. Every appointment lands in your calendar and the client gets a confirmation. [Free trial](https://admin.citaflow.com/auth/signup) Find your ideal plan 7 days free · No card · Cancel anytime Two ways to take bookings ## With or without a website of your own Both options are included in every plan and share the same calendar. ![Booking page with your branding](https://citaflow.com/images/features/web.webp) ### Booking page with your branding We create a professional page with your logo, colours, photos and services. Clients pick a service, a time and book. You can also connect your Shopify store and your own domain. - Ready in minutes - Your own domain - Shopify store ![Widget on your current website](https://citaflow.com/images/features/widget.webp) ### Widget on your current website Already have a website? Paste a few lines of code and your calendar appears on it. Nothing else on your site changes. - Copy and paste - Any website that accepts HTML How your client books ## Three taps, no phone calls 1. 1 ### Picks a service And, if you want, the staff member they prefer. 2. 2 ### Chooses an open slot Only times that are really free are shown, across every channel. 3. 3 ### Confirms With a deposit if you ask for one. The confirmation arrives right away. ## Everything a booking needs ### One shared calendar Web, chatbot, phone and dashboard use the same availability. No double bookings. ### Automatic reminders Confirmation and reminder by email, and by WhatsApp or SMS if you switch them on. ### Changes with one link The client reschedules or cancels from the link in their confirmation, without calling you. ### Deposit or full payment Charge when they book with Stripe. The money goes straight to you, not through CitaFlow. ### Your own booking questions Ask for the details you need before the appointment with custom booking fields. ### Google Calendar sync Two-way sync: what you create in CitaFlow shows in your calendar, and the other way round. Included in the Starter plan ## Online bookings from No commission per booking and no lock-in. Add AI Chatbot or AI Voice whenever you want. €29 /month [See all plans →](https://citaflow.com/en/#pricing) FAQ ## Questions about online booking What people usually ask us before opening online bookings. ### Do I need a website? No. CitaFlow creates a booking page with your logo, colours and services, ready in minutes. If you already have a website, you can use the widget to show your calendar on it. ### How do I add booking to the website I already have? Copy a few lines of code from the dashboard and paste them into your site. It works on any website that lets you add HTML, without changing anything else. ### Can I take a deposit when clients book? Yes. You can ask for a deposit or the full price with Stripe when the client books. The money goes straight to you, not through CitaFlow, and you collect the rest in person. ### What if the client wants to reschedule or cancel? Their confirmation includes a link to reschedule or cancel from their phone in seconds. You can also do it from the dashboard. ### How are double bookings avoided? Your booking page, the chatbot, the AI receptionist and the dashboard share the same real-time calendar. Once a slot is booked, it disappears from every channel. ### Are reminders sent to clients? Yes. Confirmation and reminder go out by email at no cost, and by WhatsApp or SMS too if you switch those channels on. ### How much does it cost? Online booking is included in the Starter plan, with no commission per booking and no lock-in. You can try it free for 7 days, no card required. Full details are in [pricing](https://citaflow.com/en/#pricing). ## Start taking bookings today [Free trial](https://admin.citaflow.com/auth/signup) Find your ideal plan 7 days free · No card · Cancel anytime