Online Booking Software with AI Receptionist 24/7
Complete appointment management system for local businesses that automates your bookings and centralizes your calendar, calls and clients in one place. Turn WhatsApp, Telegram, web and phone into 24/7 booking channels with AI.
No commitment · No credit card · Setup in 5 minutes
Specialized Solutions for Your Business
Choose your industry and discover how CitaFlow adapts to your business's specific needs
Beauty Centers
Booking software for beauty centers with cabin and equipment control
View complete solution →Hair Salons
Booking software for hair salons with AI receptionist and shift management
View complete solution →Hair Removal Centers
Booking software for laser and traditional hair removal centers
View complete solution →Nail Salons
Booking software for nail salons and manicure services
View complete solution →Massage Centers
Booking software for massage centers and therapy services
View complete solution →Spas & Wellness
Booking software for spas with circuit management and wellness treatments
View complete solution →Barbershops
Booking software for barbershops with staff management
View complete solution →Tattoo Studios
Booking software for tattoo studios and parlors
View complete solution →Auto Repair Shops
Booking software for auto repair shops with bay and mechanic management
View complete solution →Psychologists
Booking software for psychologists with session management and patient profiles
View complete solution →Gyms & Fitness
Gym management software with member tracking, class booking and access control
View complete solution →Law Firms
Legal practice management software for consultations, case tracking and clients
View complete solution →What is Booking Software and how to choose the right model?
Online booking software is a tool that allows appointment-based businesses to manage their schedule automatically 24 hours a day. The market mainly offers two models: marketplaces with commissions (like Treatwell with 25% per new customer or Fresha with 20%) where customers discover you on their platform, and independent subscription software where you pay a fixed monthly fee without per-appointment commissions. The fundamental difference is control: marketplaces offer immediate visibility in exchange for commissions; independent software gives you total autonomy and 100% of your service revenue.
CitaFlow: Commission-free Booking Software with integrated AI
CitaFlow works with a pure subscription model from €29/month without per-appointment commissions. This means your revenue from each service is 100% yours, unlike platforms that charge 20-25% per customer. Additionally, CitaFlow natively integrates an AI virtual receptionist: while other booking software only offers web reservations, we also automatically answer phone calls, convert WhatsApp and Telegram inquiries into appointments and never lose a potential customer. Your brand is 100% yours, without dependence on third-party algorithms or shared directories.
CitaFlow Online Booking Software Features
AI Receptionist 24/7
AI voice assistant that automatically answers phone calls, schedules appointments in real-time and never misses a call.
Try Live Demo →Online Booking
Professional website with 24/7 booking system. Your customers book from mobile without needing to call.
AI Chatbot
Automatic customer service through WhatsApp and Telegram to schedule appointments and answer client questions.
Google Calendar
Automatic two-way sync. Appointments appear in your calendar and update in real-time.
Automatic Notifications
Automatic confirmations and reminders via email, WhatsApp or SMS that drastically reduce no-shows.
Website
No website, no problem. Create your business page in minutes.
Resource & Staff Management
Advanced system to manage professionals, rooms and equipment with smart assignment.
Smart CRM
Client database with automatic history, preferences and personalized notes.
Easy to Use
Intuitive interface ready in 5 minutes. No technical complications, no learning curve.
Frequently asked questions about booking software
Everything you need to know before choosing your appointment management system
What is online booking software?
An online booking software is a digital platform that automates appointment management for businesses with scheduled appointments. It allows customers to book 24/7 from web or mobile, syncs schedules in real-time, sends automatic reminders and centralizes all customer information in one system. Unlike a manual calendar or Excel, professional software eliminates double bookings, missed calls and manual confirmation management.
What's the difference between a marketplace and your own booking software?
Marketplaces (like Treatwell or Fresha) charge 20-25% commissions for each new customer and list you in a shared directory with competitors. Independent booking software like CitaFlow works with a fixed monthly subscription without commissions: you keep 100% of your revenue, your brand is 100% yours and you don't depend on third-party algorithms. Marketplaces offer initial visibility; your own software gives you autonomy and long-term profitability.
What features should good booking software have?
A professional booking system should include: 24/7 online booking, website with integrated calendar, automatic WhatsApp/SMS/email reminders, Google Calendar sync, CRM for client management, dashboard with analytics and multi-professional/resource management. CitaFlow goes beyond by natively incorporating an AI virtual receptionist that answers and schedules phone calls and an AI chatbot that answers questions and converts WhatsApp and Telegram conversations into real bookings.
How does CitaFlow's AI receptionist work?
CitaFlow's AI virtual receptionist answers phone calls 24/7 with a natural voice in English and Spanish. It automatically detects the customer's language and responds accordingly. It understands what service they're looking for, checks availability in real-time, proposes available times and automatically confirms the appointment. While other booking software only allows web reservations, CitaFlow also handles phone calls without human intervention, never misses a call and works even outside business hours.
How does CitaFlow's AI Chatbot work?
CitaFlow's AI Chatbot is an intelligent assistant, available as an additional module, that automatically responds to your customers via WhatsApp and Telegram, schedules appointments directly from chat and resolves frequent inquiries without human intervention. It learns about your business from a customizable knowledge base where you can upload texts, audio or documents with information about services, prices, schedules or policies, and uses that knowledge to give precise and coherent responses. All conversations are centralized in one platform and, when the AI detects it's not sure about a response, it sends you an instant Telegram notification so you can approve or edit the message before sending, ensuring total control and a professional experience for the customer while you save time and don't lose booking opportunities.
Can I integrate the booking software with my current website?
Yes. CitaFlow includes a complete professional website, but you can also integrate the booking system into your current website via an embeddable widget or direct link. The widget adapts to your design and allows your customers to book without leaving your site. Plus, you can share the booking link on Instagram, Facebook, Google My Business or any social media. Everything syncs to the same central calendar.
Start managing bookings today
From multi-branch hair salons to dental practices: businesses across more than 13 industries manage their appointments with CitaFlow
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