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Barbershop Software with Online Booking 24/7

Complete barber shop booking software to automate your business management

Forget about paper schedules, missed calls and WhatsApp chaos. With CitaFlow you centralize all your barbershop bookings in a single platform: online calendar accessible from any device, automatic reminders that reduce no-shows and an AI virtual receptionist that answers calls and schedules appointments while you work. Less manual management, more time for your clients.

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7 days free · No card required · Cancel anytime

CitaFlow management software for barbershops

Everything your barbershop needs in one barber shop software

Online calendar, automatic notifications, Google Calendar sync, client CRM, AI virtual receptionist and AI Chatbot for WhatsApp and Telegram. All in one tool.

AI Chatbot for WhatsApp and Telegram

Serve your clients automatically, answer questions and book appointments from chat with an AI assistant trained with your business information.

  • Book appointments directly from WhatsApp and Telegram
  • Automatically answer frequently asked questions
  • Learns from your business with texts, audios and documents
  • Requests human approval when it detects doubts

Barbershop Shift Management with Walk-ins and Appointments

Specialized shift system for barbershops that combines online appointments with walk-in management. Your clients book from their phone 24/7 and see real availability for each barber. Walk-ins are registered in the system with automatic estimated wait times.

  • Online calendar synced with daily shifts
  • Walk-in management with virtual queue and automatic wait times
  • 24/7 online booking with real availability per barber
  • Customizable time blocks (express cut 20min, fade + beard 45min)
  • No overlap shifts: system blocks occupied slots
  • Automatic WhatsApp reminders (reduce no-shows by 80%)

AI Virtual Receptionist that Answers Calls 24/7

Your barbershop has an AI receptionist available 24 hours that answers phone calls, confirms appointments, answers questions about services (fade, shave, beard) and schedules appointments without human intervention.

  • Conversational AI that talks like a real receptionist
  • Handles unlimited simultaneous calls (no more busy lines)
  • Confirms appointments, cancels, reschedules or provides service info
  • Captures client data (name, phone, desired service)
  • Redirects to human if client requests or complex situation
  • Dashboard with recordings and transcripts of all calls

Automatic WhatsApp & SMS Notifications

Automatic WhatsApp reminders 1 day before the appointment with confirm or cancel button. Reduce no-shows from 30% to 5%. Also send service promotions (Italian beard, American fade) or special hours notices effortlessly.

  • WhatsApp reminder 24h before with confirm/cancel button
  • Automatic confirmation: client responds and it's registered
  • Cancellations free up the slot automatically for another client
  • Mass promotions (Fade Tuesday, beard discounts)
  • Notification when barber is ready (eliminates unnecessary waits)
  • 100% GDPR compliant (opt-out with one message)

Google Calendar Sync for Barbers

Each barber can sync their personal Google Calendar with CitaFlow. If they have a personal event (dentist, errands), they block it in Google Calendar and that time automatically disappears from online booking.

  • Two-way sync: changes in Google reflect in CitaFlow
  • Automatic blocks: personal event = not available for appointments
  • Each barber manages their calendar without asking permissions
  • Integration in 2 clicks from the CitaFlow app
  • Real-time updates (maximum 5 minutes latency)
  • Compatible with Google Workspace and personal @gmail accounts

CRM with Cut History and Client Preferences

Each client has a digital profile with their complete history: what cuts they've had, which barber served them, how long they've been coming, if they prefer low or high fade, beard length.

  • Client profile with name, phone, email, profile photo
  • Complete service history (date, barber, cut type, duration)
  • Private notes: style preferences, length, machine used
  • Custom tags (VIP client, needs more time, etc.)
  • Frequent client alerts (comes every 2 weeks, offer packages)
  • Excel export for loyalty campaigns

Professional Website with Online Booking

Complete professional website for your barbershop with integrated booking system. Your clients book from mobile without needing to call, 24/7.

  • Professional website ready in minutes
  • 24/7 online booking without intervention
  • Service gallery with prices
  • Barber team showcase
  • Instagram and Google Maps integration
  • Mobile responsive design

Online Payments with Deposit or Full Prepaid Booking

Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.

  • Configurable deposit per service (fixed amount or percentage)
  • Optional full prepayment to lock in the booking
  • Stripe Connect: money goes directly to your account, not CitaFlow
  • Helps reduce no-shows with prepaid bookings
  • Secure checkout with all Stripe-supported cards
  • Tracking panel with payment status per appointment

Automatic Post-Appointment Marketing via WhatsApp

Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.

  • Automatic post-appointment messages to retain clients
  • Configure delay after appointment (1 day, 1 week, 1 month)
  • Customizable content with client variables
  • Win-back campaigns and promotions for inactive clients
  • Uses the same CRM and WhatsApp channel
  • Open rate and conversion metrics per campaign

Shopify Online Store in Your Booking Website

The booking website includes an integrated Shopify online store. Your clients can book appointments and buy products from the same site, generating extra revenue without needing a separate website.

  • Shopify store integrated into the booking website
  • Your clients book and shop from a single site
  • Sell care products, gift cards or merchandise
  • Configured from CitaFlow's website generator
  • No need to build another website separately
  • Perfect for businesses already selling products

Other included features

  • Employees module with roles, permissions and WhatsApp time-tracking (add-on)
  • Integrated payments · POS by a partner + Stripe Connect
  • Multi-branch with per-location roles and permissions
  • Keep your WhatsApp Business app on your phone while connecting to CitaFlow
  • Voicemail with automatic transcription
  • Detailed call analytics and transcripts
  • Customizable dashboard with widgets
  • Two-way Google, Apple and iCal calendar sync
  • External integrations via webhooks (billing, CRM, marketing)
  • Spam number blocking and call filtering
  • Activity log and audit trail

and much more. Try it free for 7 days →

Barbershop software with online booking, AI and complete automation

CitaFlow is a barbershop software designed to simplify daily business management and deliver a modern experience for both barbers and clients. From a single platform you can centralize your schedule, bookings and client information, leaving behind missed calls, unanswered messages and manual schedules that create errors. The entire system relies on an online calendar for barbershops that's always updated, accessible from any device and ready to manage barbershop appointments in a clear and professional way.

With CitaFlow's barber shop booking software, your clients can make online bookings 24/7 from your own website or from a booking page you can activate even without a website. Clients only see actually available times and can book in seconds, reducing unnecessary questions and improving day-to-day organization. All appointments sync automatically to the control panel, making barbershop shift management easy even when multiple barbers work or different services are offered.

Unlike other basic systems, CitaFlow incorporates advanced technology designed for barbershops that want to go a step further. Its AI virtual receptionist for barbershops can answer phone calls and schedule appointments automatically, without you having to interrupt your work. Plus, the AI chatbot answers common questions and manages bookings directly through WhatsApp or Telegram, turning conversations into real appointments effortlessly. No matter which channel the booking comes from (web, phone or chat), everything centralizes in a single calendar and management panel.

The system also includes a CRM for barbershops that lets you organize client information from one place and maintain clear control of business activity. Add to this automatic WhatsApp reminders that help reduce no-shows and improve appointment attendance, plus Google Calendar sync, ideal for blocking personal times or viewing the schedule from other tools.

CitaFlow adapts to small barbershops with one or two professionals as well as more established businesses that need flexible, scalable barber shop software. Its centralized approach avoids duplications, improves client communication and lets you spend less time on management and more on what really matters: providing great service. If you're looking for a modern barbershop software with reliable barber shop booking software, CitaFlow is a solid foundation to professionalize your business and grow with order.

How CitaFlow transforms your business appointment management

CitaFlow adapts to your barbershop as your business grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Each plan is designed to give you more control and automate the tasks that take up your time.

STARTER PLAN

Starter Plan: online booking only

Ideal for barbershops that need to improve their appointment management

With the Starter Plan you get a professional website for your barbershop with integrated booking system, booking widget to add to your website or social media, and shift management per barber with specialties.

Also includes automatic email reminders before each appointment, client profile with complete service history, and sync with Google Calendar, Apple Calendar and iCal.

Starter Plan for barbershops with online scheduling
AI CHATBOT

AI Chatbot: manage your clients via WhatsApp and Telegram

Book appointments, answer FAQs and manage client inquiries while you focus on your business

CitaFlow's AI Chatbot is an intelligent assistant that automatically responds to your clients via WhatsApp and Telegram. It books appointments directly from chat, answers frequently asked questions and manages inquiries in real-time, so you can focus on your business.

It learns from your own knowledge base, ensures privacy with encrypted messages and keeps you in control thanks to human approval when a response isn't certain. One AI agent, multiple channels and all conversations centralized in one place.

AI Chatbot for barbershops with WhatsApp and Telegram
AI PHONE

AI Phone: call management with advanced artificial intelligence

Answer calls with a natural voice, respond to client questions and book appointments automatically, even outside business hours.

CitaFlow's AI Phone is an intelligent phone assistant that answers calls 24/7 with a natural voice, responds to questions and books appointments automatically, even outside business hours. It understands the context of each call, works in English and Spanish and adapts to your business needs.

Includes voicemail with transcription, redirect to a human when needed and a code-free configurable IVR system. All calls, transcriptions and metrics are centralized so you have full control and never miss an opportunity.

AI Phone for barbershops with advanced management

Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.

Free trial

Start free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale

Frequently asked questions about barbershop software

How does booking software for barbershops help me day-to-day?

Booking software for barbershops like CitaFlow centralizes all your appointments in an online calendar, automates reminders and lets you receive bookings from the web, by phone, WhatsApp or Telegram in one system. Fewer interruptions while you work, fewer scheduling errors and more control over your day-to-day.

Can my clients book appointments online without calling the barbershop?

Yes. With CitaFlow, your clients can make online bookings for barbershops 24/7 from your website, an embeddable calendar or a dedicated booking page. The system shows real availability, allows booking in seconds and automatically confirms the appointment, sending reminders via WhatsApp, SMS or email.

What is the AI virtual receptionist and how does it help my barbershop?

The AI virtual receptionist for barbershops answers phone calls automatically, understands what service the client wants and schedules the appointment directly in your calendar. It works 24/7, avoids missed calls and lets you keep working without interruptions, all integrated into your booking system.

Can I manage multiple barbers with the same online calendar?

Yes. CitaFlow lets you manage multiple barbers' schedules from a single online calendar for barbershops, showing real availability and avoiding overlaps. All appointments appear in the same control panel, regardless of who serves the client.

What happens if a client wants to cancel or change their appointment?

Clients can cancel or modify their barbershop appointment from the links included in confirmation or reminder messages. The system automatically updates the schedule and frees up the slot so another client can book.

Can I set up different services like cuts, beards or packages?

Yes. You can create different services within the booking system and assign different durations based on service type. This allows for more precise barbershop shift management and a better organized schedule.

How does CitaFlow help reduce no-shows and gaps in the schedule?

CitaFlow sends automatic reminders via WhatsApp, SMS and email before each appointment. Clients can easily confirm, change or cancel, which reduces no-shows and avoids empty gaps in your schedule. Plus, analytics help you detect patterns and improve your planning.

Is it safe to manage my clients' data in CitaFlow?

Yes. CitaFlow complies with GDPR, encrypts data, performs automatic backups and monitors system security 24/7. It's a much safer option than paper schedules or systems without access control.

Can I start with just online booking and later activate AI phone or chatbot?

Of course. You can start using only the online scheduling for barbershops and, when you need it, activate the AI chatbot or AI phone modules from your panel without changing systems or migrating data.

How does CitaFlow integrate with my current calendar and other tools?

CitaFlow syncs with calendars like Google, Apple or iCal and connects with other applications through webhooks, for example for billing or marketing. So your booking calendar and your tool ecosystem work aligned.

How do automatic reminders work in a barbershop?

Before each appointment, CitaFlow sends automatic messages via WhatsApp, SMS or email. The client can confirm, modify or cancel directly from the message, reducing no-shows without you having to send manual reminders.

Can I sync my calendar with Google Calendar automatically?

Yes. CitaFlow connects with Google Calendar and automatically syncs all your appointments in real-time. Every time a client books, modifies or cancels an appointment, the change is instantly reflected in your Google Calendar. It's also compatible with Apple Calendar and iCal so you can access from any device.

What information is saved in each client's profile?

CitaFlow's CRM for barbershops saves client contact details, their scheduled appointments and internal notes. All information updates automatically so you always have a clear view of your client base.

Can the virtual receptionist handle multiple calls at once?

Yes. The AI virtual receptionist can handle unlimited simultaneous calls, allowing multiple clients to book, modify or check availability at the same time without waiting.

Is CitaFlow just a booking system or a complete barbershop software?

CitaFlow is a complete barbershop software. It includes online, phone and chat bookings, synced online calendar, client CRM, automatic reminders, analytics and integration options, all from a single platform designed for modern barbershops.

Booking software for other business types

CitaFlow isn't just barbershop software, it also adapts to many other businesses that work with appointments.

Beauty Centers Hair Salons Hair Removal Centers Nail Salons Massage Centers Spas & Wellness Tattoo Studios Auto Repair Shops Gyms & Fitness Law Firms Restaurants

Turn your barbershop into a business that runs itself

Start your 7-day free trial and see how CitaFlow automates booking management so you can focus on your clients.

Free trial

7 days free · No card required · Cancel anytime