Booking software for hair salons
Automate your business management with online booking for hair salons
Forget about paper schedules, missed calls and WhatsApp chaos. CitaFlow connects your hair salon with an online booking system and digital calendar that automates your appointments, organizes your resources and helps you fill your schedule every day.
Free trial7 days free · No card required · Cancel anytime
Everything your hair salon needs in one application
Online calendar, automatic notifications, Google Calendar sync, client CRM, AI virtual receptionist and AI Chatbot for WhatsApp and Telegram. All in one tool.
AI Virtual Receptionist 24/7
AI voice assistant that automatically answers phone calls, understands what service the client needs and schedules appointments in real-time while you keep working.
- 24/7 phone support with natural voice
- Automatic phone appointment booking
- Real-time availability check
- Never miss a call or client again
AI Chatbot for WhatsApp and Telegram
Serve your clients automatically, answer questions and book appointments from chat with an AI assistant trained with your business information.
- Book appointments directly from WhatsApp and Telegram
- Automatically answer frequently asked questions
- Learns from your business with texts, audios and documents
- Requests human approval when it detects doubts
Online Booking with Website
Professional website for your hair salon with integrated online booking system. Your clients can book 24/7 without calling.
- Professional website ready in minutes
- 24/7 online booking without intervention
- Calendar widget for your current website
- Compatible with Instagram and Facebook
Automatic CRM with Client Profiles
Each client has their digital profile automatically created with complete visit history, services performed, preferences and personalized notes.
- Client profile created automatically
- Complete service history
- Notes and preferences per client
- Instant information search
Automatic WhatsApp & SMS Notifications
Send automatic reminders via WhatsApp, SMS and email before each appointment. Reduce no-shows by up to 70% without sending messages manually.
- Automatic WhatsApp reminders
- SMS and email confirmations
- One-click client confirmation
- Reduce no-shows by up to 70%
Automatic Google Calendar Sync
Your schedule automatically syncs with Google Calendar, Apple Calendar and Outlook. All appointments updated in real-time across all your devices.
- Automatic Google Calendar sync
- Compatible with Apple Calendar and Outlook
- Real-time updates
- Access from mobile, tablet and computer
Staff & Shift Management
Manage schedules for multiple stylists, assign services by specialty and avoid overlaps. Dashboard with occupancy metrics and team performance.
- Shift management per stylist
- Smart appointment assignment
- Real-time analytics dashboard
- Occupancy and performance metrics
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
Shopify Online Store in Your Booking Website
The booking website includes an integrated Shopify online store. Your clients can book appointments and buy products from the same site, generating extra revenue without needing a separate website.
- Shopify store integrated into the booking website
- Your clients book and shop from a single site
- Sell care products, gift cards or merchandise
- Configured from CitaFlow's website generator
- No need to build another website separately
- Perfect for businesses already selling products
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Hair salon management software with AI and complete automation
In a hair salon, the biggest problem usually isn't a lack of clients, it's a lack of control over appointments. Calls coming in while you're working, messages answered too late, last-minute changes and bookings scattered in different places. CitaFlow was built to solve exactly that. It's a booking software for hair salons that unifies your schedule, appointments and clients in one system, eliminating guesswork and putting control back in your hands.
At the heart of the platform is an online calendar for hair salons that updates in real time. Every appointment, no matter where it comes from, is automatically reflected in your schedule. This enables clear, visual shift management with no duplicates, ideal for both small salons and those with multiple stylists.
One of the biggest changes CitaFlow brings is how your clients book. With its online appointment system, anyone can make online bookings for hair salons 24/7 from your website or a dedicated booking page, even if you don't have a website. Clients see real availability, choose their time and confirm in seconds. No calls, no waiting, no depending on someone picking up the phone. This online calendar for hair salons helps reduce interruptions during service and improves the client experience, as they always know when their appointment is and receive automatic confirmation.
In a hair salon, the phone is often a constant source of stress. CitaFlow turns it into an ally with its AI virtual receptionist for hair salons. This receptionist answers calls automatically, responds with a natural voice and books appointments directly in your calendar, no human intervention needed. While you're cutting, styling or serving a client, the AI handles calls, checks availability and confirms appointments. No missed calls, no interruptions and no clients leaving because nobody answered. CitaFlow isn't limited to phone or web. Many salons manage bookings via WhatsApp or Telegram, and the system adapts to that reality. Through an AI assistant, clients can ask questions and book directly from chat. All those bookings integrate automatically into the same online calendar for hair salons, without manual copying. Whether the appointment comes via web, phone or chat, it all ends up in the same place.
Beyond the calendar, CitaFlow includes a CRM for hair salons that centralizes client information. Each client has a profile with contact details, past and future appointments, and internal notes you can add manually. This structure provides a simple, useful client profile without unnecessary complications. Having this information organized makes service easier, prevents errors and allows for a more consistent experience at every visit.
No-shows are one of the biggest enemies of profitability. That's why CitaFlow sends automatic reminders before each appointment via WhatsApp, SMS or email. Clients can confirm, change or cancel directly from the message, and the system updates the calendar in real time. This simple flow improves punctuality, reduces empty slots and makes shift management much more predictable.
CitaFlow works in the cloud and syncs automatically with Google Calendar, Apple Calendar and iCal, so you can check your schedule from any device. The analytics panel helps you understand how your business is performing, which days fill up fastest and which channels generate the most bookings.
Overall, CitaFlow isn't just hair salon software, it's a salon management system designed for salons that want order, automation and a schedule that works for them. If you're looking for booking software for hair salons that adapts to how your salon actually operates, CitaFlow is a solid foundation for professionalizing your business without adding complexity.
How CitaFlow transforms your business appointment management
CitaFlow adapts to your hair salon as your business grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Everything runs on a single calendar and control panel, so all your bookings are always centralized and easy to manage.
Starter Plan: online booking only
Ideal for hair salons that want to digitize their schedule with 24/7 web booking
With the Starter Plan you get a professional website for your hair salon with integrated booking system, booking widget to add to your website or social media, and shift management per stylist with specialties.
Also includes automatic email reminders before each appointment, client profile with complete service history, and sync with Google Calendar, Apple Calendar and iCal to always stay up to date.
AI Chatbot: manage your clients via WhatsApp and Telegram
Book appointments, answer FAQs and manage client inquiries while you focus on your business
CitaFlow's AI Chatbot is an intelligent assistant that automatically responds to your clients via WhatsApp and Telegram. It books appointments directly from chat, answers frequently asked questions and manages inquiries in real-time, so you can focus on your business.
It learns from your own knowledge base, ensures privacy with encrypted messages and keeps you in control thanks to human approval when a response isn't certain. One AI agent, multiple channels and all conversations centralized in one place.
AI Phone: call management with advanced artificial intelligence
Answer calls with a natural voice, respond to client questions and book appointments automatically, even outside business hours.
CitaFlow's AI Phone is an intelligent phone assistant that answers calls 24/7 with a natural voice, responds to questions and books appointments automatically, even outside business hours. It understands the context of each call, works in English and Spanish and adapts to your business needs.
Includes voicemail with transcription, redirect to a human when needed and a code-free configurable IVR system. All calls, transcriptions and metrics are centralized so you have full control and never miss an opportunity.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about hair salon software
How does booking software for hair salons help me day-to-day?
Can my clients book appointments online without calling the salon?
How does the AI voice assistant and virtual receptionist work in a hair salon?
How does the shift management system work for multiple stylists?
What happens if a client wants to change or cancel their appointment?
Can I sell packages and manage different types of services from the online booking system?
How does CitaFlow reduce no-shows and empty gaps in the schedule?
Is it safe to manage my clients' data in CitaFlow?
Can I start with just online booking and later activate the AI phone or chatbot?
How does CitaFlow integrate with my current calendar and other tools?
How do automatic WhatsApp reminder messages work?
Can I sync my calendar with Google Calendar automatically?
What information is saved in each client's profile?
Can the virtual receptionist handle multiple calls at once?
Is CitaFlow a complete management program or just for bookings?
Transform your hair salon into a business that runs itself
Try CitaFlow free for 7 days and see how your schedule fills up effortlessly.
7 days free · No card required · Cancel anytime