Tattoo Booking Software for Studios and Artists
Complete tattoo studio software with 24/7 online booking for tattoo and piercing appointments
Forget about paper schedules, missed calls and WhatsApp chaos. CitaFlow connects your tattoo studio with an online booking system and digital calendar that automates your appointments, organizes your resources and helps you fill your schedule every day.
Free trial7 days free · No card required · Cancel anytime
Everything your tattoo and piercing studio needs in one application
Online calendar, automatic notifications, Google Calendar sync, client CRM, AI virtual receptionist and AI Chatbot for WhatsApp and Telegram. All in one tool.
AI Chatbot for WhatsApp and Telegram
Serve your clients automatically, answer questions and book appointments from chat with an AI assistant trained with your business information.
- Book appointments directly from WhatsApp and Telegram
- Automatically answer frequently asked questions
- Learns from your business with texts, audios and documents
- Requests human approval when it detects doubts
Online Booking Website for Tattoo and Piercing
Create a professional website for your tattoo and piercing studio in minutes with a 24/7 booking system. Your clients can book appointments online without calling, selecting the service type and preferred artist.
- Professional website ready in minutes with your branding
- Booking widget for your existing website
- Custom services (tattoos by style, piercing by area)
- Specific durations and prices per service
- 24/7 bookings from Instagram or your website
- Automatic Google Calendar sync
Automatic WhatsApp and SMS Messages
Send automatic appointment reminders via WhatsApp and SMS with pre and aftercare instructions. Your clients can confirm, modify or cancel in one click. Reduce no-shows by up to 70%.
- WhatsApp reminders 48h and 24h before the appointment
- SMS 2h before for maximum punctuality
- Customizable pre-care instructions (no alcohol, eat well)
- One-click confirmation from mobile
- Bulk messaging for promotions
- GDPR compliant (automatic opt-out)
Automatic Google Calendar Sync
Your tattoo and piercing schedule automatically syncs with Google Calendar, Apple Calendar and iCal. Each booking is instantly reflected across all your devices without manual intervention.
- Real-time bidirectional sync
- Compatible with Google, Apple Calendar and iCal
- Block personal hours from Google Calendar
- Access from mobile, tablet or computer
- Instant update of changes
- Multiple calendars for your team of artists
CRM with Client History
Each client has their digital profile with complete history of work done (tattoos and piercings), preferences, allergies and personalized notes. You can manually record photos of work and aftercare instructions.
- Automatically created client profile
- Service history (tattoos/piercings done)
- Personalized notes (allergies, preferences, reactions)
- Manual work photos in notes
- Instant search by name or phone
- Analytics of most requested services
AI Virtual Receptionist 24/7
Bilingual AI voice assistant that answers phone calls with a natural voice in English and Spanish (automatic detection), checks availability in real time and books tattoo and piercing appointments automatically while you work.
- 24/7 phone support without human intervention
- Natural bilingual voice (English and Spanish)
- Checks calendar and books appointments automatically
- Explains services and prices by phone
- Voicemail with automatic transcription
- Redirect to human if the client requests it
Team Management for Artists and Piercers
Manage your studio team with individual calendars per professional, automatic assignment by specialty and workstation control. Avoid overlaps and optimize your schedule.
- Individual calendar for each artist/piercer
- Automatic assignment based on availability
- Workstation and shared resource control
- Custom service durations (1h-8h)
- Occupancy analytics per professional
- Team shift and schedule management
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
AI Knowledge Base for Your Business
Upload texts, audios or documents so the AI learns about your business. It answers client questions about services, hours, prices and specific cases with the same information you would use.
- Upload texts, audios and documents with your info
- AI learns services, hours, prices and policies
- Consistent answers aligned with how you work
- Updatable at any time from the panel
- Used by the AI receptionist and chatbot
- If the AI is unsure, it asks for approval before replying
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Tattoo booking software and tattoo studio software with AI and complete automation
Running a tattoo or piercing studio involves coordinating schedules, handling constant inquiries and not missing booking opportunities while you're working. CitaFlow is a tattoo booking software and tattoo studio software that centralizes appointments, clients and communications in a single platform, avoiding the chaos of scattered messages, missed calls and manual scheduling. The entire system runs on an online calendar for tattoo studios that's clear, accessible from any device and designed for appointment-based work.
With CitaFlow, your clients can make online bookings for tattoo studios 24/7 from your website or a dedicated booking page, even if you don't have a website. Clients see real availability, choose date and time, and confirm their appointment in seconds. Every booking is automatically reflected in the online calendar for tattoo studios, which makes CitaFlow just as useful as a tattoo shop software for busy parlors and a tattoo artist software for independent artists who want order without complications.
The system is ready for both tattoos and piercings. You can create services with different durations and manage them from a single calendar, making CitaFlow a practical and flexible piercing software. The online calendar for piercing lets you organize appointments in an orderly way and keep all activity centralized, without relying on scattered messages or manual notes.
One of CitaFlow's key differentiators is the AI virtual receptionist for tattoo studios, capable of answering phone calls and booking appointments automatically. While you're tattooing or doing a piercing, the AI answers calls, checks the calendar in real time and confirms the appointment without you having to intervene. On top of that, the AI chatbot answers questions and manages bookings through WhatsApp or Telegram, automatically turning conversations into real appointments. Regardless of which channel the booking comes through, everything is centralized in the same system.
The CRM for tattoo studios included in CitaFlow lets you organize your clients' information from a single profile. You can check contact details, past and future appointments, and add internal notes to have context when a client returns to the studio. Everything updates automatically with each booking, helping you maintain more professional and organized management.
Additionally, the system sends automatic reminders via WhatsApp, SMS or email before each appointment, which reduces no-shows and avoids gaps in the schedule. Clients can confirm, change or cancel their appointment easily from those messages, and the calendar updates in real time. This is especially useful in studios where session time is key and planning makes all the difference.
CitaFlow automatically syncs with Google Calendar, letting you view your schedule from any device and block personal time when needed. All bookings, whether from web, phone or chat, are instantly reflected in the system. Built-in analytics help you better understand how the studio is performing, identifying peak demand times and channels that generate the most bookings.
Overall, CitaFlow isn't just a piercing appointment system or a tattoo booking tool, it's an all-in-one platform designed for modern studios that want to work with order, professionalize their management and offer a smooth client experience. If you're looking for tattoo booking software, full-featured tattoo studio software or a tattoo shop software that works 24/7, centralizes all your channels and grows with you, CitaFlow is a solid foundation to scale your studio without complications.
How CitaFlow transforms your business appointment management
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to manage messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so expansion is immediate and friction-free.
Starter Plan: online booking only
Ideal for tattoo studios that need to improve their appointment management
The Starter Plan is perfect if your tattoo studio only needs an online booking system. With CitaFlow you create a professional website in minutes with your branding, your services and your artists. Your clients can see real availability, choose their service and book 24/7 from any device. If you already have a website, simply embed the booking widget.
Each booking updates your digital calendar and feeds an automatic CRM where the client profile is created or updated with appointment history. The plan includes analytics of most requested services, integration with billing tools and a message pack for sending automatic WhatsApp reminders. It's the ideal solution when you want to start with online bookings without complications.
AI Chatbot: manage your clients via WhatsApp and Telegram
Book appointments, answer frequently asked questions and manage client inquiries while you focus on your business
CitaFlow's AI Chatbot is an intelligent assistant that automatically responds to your clients via WhatsApp and Telegram. It books appointments directly from chat, answers frequently asked questions and manages inquiries in real time, so you can focus on your business.
It learns from your own knowledge base, ensures privacy with encrypted messages and keeps you in control thanks to human approval when a response isn't certain. One AI agent, multiple channels and all conversations centralized in one place.
AI Phone: call management with advanced artificial intelligence
Answer calls with a natural voice, respond to client questions and book appointments automatically, even outside business hours.
CitaFlow's AI Phone is an intelligent phone assistant that answers calls 24/7 with a natural voice, responds to questions and books appointments automatically, even outside business hours. It understands the context of each call, works in English and Spanish and adapts to your business needs.
Includes voicemail with transcription, redirect to a human when needed and a code-free configurable IVR system. All calls, transcriptions and metrics are centralized so you have full control and never miss an opportunity.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about tattoo studio software
How does booking software for tattoo and piercing studios help me day-to-day?
Can my clients book appointments online without calling the studio?
What is the AI virtual receptionist and how does it help my studio?
Can I manage tattoos and piercings from the same system?
What happens if a client wants to cancel or change their appointment?
Can I configure different services like tattoos, piercings or packages?
How does CitaFlow reduce no-shows and gaps in the schedule?
Is it safe to manage my clients' data in CitaFlow?
Can I start with just online booking and later activate AI phone or chatbot?
How does CitaFlow integrate with my current calendar and other tools?
How do automatic reminders for tattoo or piercing appointments work?
Can I automatically sync my calendar with Google Calendar?
What information is saved in each client's profile?
Can the virtual receptionist handle multiple calls at once?
Is CitaFlow just a booking system or complete software for tattoo studios?
Digitize your Tattoo and Piercing Studio with CitaFlow
Start free with the Starter plan and activate AI Chatbot or AI Phone when you want to scale
7 days free · No card required · Cancel anytime