Auto Repair Shop Software with Online Booking and AI
Complete automotive repair software and auto shop management software with AI receptionist and 24/7 online booking
Say goodbye to missed calls and scheduling chaos. CitaFlow is the complete auto repair shop software that automates your garage: from AI phone support to 24/7 online booking, bay management and client vehicle profiles. Works as mechanic shop software for independent garages or multi-bay auto shops.
Free trial7 days free · No card required · Cancel anytime
Everything your auto repair shop needs in one application
AI Chatbot for WhatsApp and Telegram, bay management, automatic CRM with vehicle profiles, online booking, professional website and automatic notifications. All included.
AI Virtual Receptionist 24/7
AI voice assistant that automatically answers phone calls, understands what repair the client needs and schedules appointments in real-time while you keep working in the garage.
- 24/7 phone support with natural voice
- Automatic phone appointment booking
- Real-time availability check
- Never miss a call or client again
AI Chatbot for WhatsApp and Telegram
An intelligent chatbot that responds to your clients via WhatsApp and Telegram 24/7. It answers questions about repairs, checks availability and books appointments automatically.
- Automatic responses via WhatsApp and Telegram
- Appointment booking from chat
- Answers frequently asked questions
- Never miss a message again
Online Booking with Website
Professional website for your auto repair shop with integrated online booking system. Your clients can book oil changes, brake inspections or any repair 24/7 without calling.
- Professional website ready in minutes
- 24/7 online booking without intervention
- Calendar widget for your current website
- Compatible with Instagram and Facebook
Automatic CRM with Vehicle Profiles
Each client has their digital profile automatically created with complete visit history, vehicles serviced (make, model, plate number), repairs performed and mechanic notes.
- Client profile created automatically
- Complete vehicle and repair history
- Notes and details per vehicle
- Instant information search
Automatic WhatsApp & SMS Notifications
Send automatic reminders via WhatsApp, SMS and email before each appointment. Reduce no-shows by up to 70% without sending messages manually.
- Automatic WhatsApp reminders
- SMS and email confirmations
- One-click client confirmation
- Reduce no-shows by up to 70%
Bay & Equipment Management
Manage multiple repair bays and lifts. The system automatically assigns the right bay based on the repair type booked, preventing double bookings.
- Multiple bay management
- Lift and equipment scheduling
- Automatic resource assignment
- Avoid double bookings
Mechanic & Shift Management
Manage schedules for multiple mechanics, assign repairs by specialty and avoid overlaps. Dashboard with occupancy metrics and team performance.
- Shift management per mechanic
- Smart appointment assignment
- Real-time analytics dashboard
- Occupancy and performance metrics
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
IVR Drag & Drop Builder with 4 Modes
Visual drag & drop builder to design your phone menu without a single line of code. Each option can be conversational AI, voicemail, transfer to a human or a custom submenu.
- Visual drag & drop builder, no code
- Conversational AI option that books appointments
- Voicemail option with automatic transcription
- Transfer to human option (mobile or switchboard)
- Custom submenus by area or service
- Changes applied in seconds, no technician needed
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Auto repair shop management software with AI and complete automation
Professional auto repair shop software automates the entire appointment management cycle: from when a client calls or books online until they arrive at the garage. CitaFlow is a complete automotive repair software that combines an AI virtual receptionist answering phone calls 24/7, an online booking system with included website, and an automatic CRM that records each client's complete vehicle and repair history.
CitaFlow's auto shop management software allows each mechanic to have their personalized schedule based on specialties: oil changes, brake repairs, tire replacements, diagnostics, pre-MOT inspections. The system automatically assigns clients based on availability, expertise and bay requirements, making it just as useful for independent garages as a dedicated mechanic shop software.
The AI virtual receptionist is like having a receptionist working 24/7 without breaks or errors. When a client calls, the AI understands what repair they need, checks the online schedule in real-time, proposes available times based on the appropriate mechanic and bay, and automatically confirms the appointment. Plus, our AI Chatbot responds to your clients via WhatsApp and Telegram, answering questions and booking appointments automatically.
CitaFlow is the most complete auto repair shop software and automotive repair software for automating appointment management: includes AI virtual receptionist, AI Chatbot for WhatsApp and Telegram, website with online booking, automatic CRM with vehicle profiles, bay and equipment management, automatic WhatsApp/SMS notifications, and Google Calendar sync. Whether you run a full-service garage, a specialty shop or a single-bay operation, CitaFlow works as your mechanic shop software and auto shop management software from day one.
How CitaFlow transforms your business appointment management
CitaFlow adapts to your auto repair shop as it grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Everything runs on a single calendar and control panel, so all your bookings are always centralized and easy to manage.
Starter Plan: online booking only
Ideal for auto repair shops that want to digitize their schedule with 24/7 web booking
With the Starter Plan you get a professional website for your auto repair shop with integrated booking system, booking widget to add to your website or social media, and shift management per mechanic with specialties.
Also includes automatic email reminders before each appointment, client profile with complete vehicle and repair history, and sync with Google Calendar.
AI Chatbot: manage your clients via WhatsApp and Telegram
Add an intelligent chatbot that responds automatically and books appointments 24/7
The AI Chatbot includes everything from the Starter Plan plus an intelligent chatbot that responds to your clients via WhatsApp and Telegram 24/7.
The chatbot answers questions, checks real-time availability and books appointments automatically. Also adds automatic WhatsApp and SMS reminder messages.
AI Phone: call management with advanced artificial intelligence
Complete management software with AI receptionist that answers phone calls
The AI Phone is complete management software for professional auto repair shops. Includes everything from AI Chatbot plus an AI virtual receptionist that answers phone calls with natural voice 24/7.
The AI receptionist understands what repair the client needs, checks real-time availability and books the appointment automatically. Perfect for garages that want full automation on all channels.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about auto repair shop software
How does the AI virtual receptionist work for auto repair shops?
How does the AI Chatbot for WhatsApp and Telegram work?
Can I manage multiple bays and lifts?
What client information is saved in the CRM?
Do clients receive automatic reminders?
Does it sync with Google Calendar?
Can I set different durations for different repair types?
How does online booking work for clients?
Can clients book via WhatsApp or Telegram?
What happens if a client doesn't confirm the appointment?
Is there a free trial?
What's the difference between AI Chatbot and AI Phone?
Can I have multiple mechanics with different schedules?
Is my client data secure?
What technical support is included?
Transform your auto repair shop into a business that runs itself
Try CitaFlow free for 7 days and see how your schedule fills up effortlessly.
7 days free · No card required · Cancel anytime