Beauty Center Software with AI Virtual Receptionist and 24/7 Online Booking
Manage your beauty center from one platform: AI receptionist that answers calls, automatic online booking, CRM with client profiles and Google Calendar sync.
Say goodbye to missed calls and scheduling chaos. CitaFlow is the complete management software that automates your beauty center: from AI phone support to 24/7 online booking, cabin management and client profiles.
Free trial7 days free · No card required · Cancel anytime
Everything your beauty center needs in one application
AI Chatbot for WhatsApp and Telegram, cabin management, automatic CRM, online booking, professional website and automatic notifications. All included.
AI Virtual Receptionist 24/7
AI voice assistant that automatically answers phone calls, understands what treatment the client needs and schedules appointments in real-time while you keep working.
- 24/7 phone support with natural voice
- Automatic phone appointment booking
- Real-time availability check
- Never miss a call or client again
AI Chatbot for WhatsApp and Telegram
An intelligent chatbot that responds to your clients via WhatsApp and Telegram 24/7. It answers questions, checks availability and books appointments automatically.
- Automatic responses via WhatsApp and Telegram
- Appointment booking from chat
- Answers frequently asked questions
- Never miss a message again
Online Booking with Website
Professional website for your beauty center with integrated online booking system. Your clients can book 24/7 without calling.
- Professional website ready in minutes
- 24/7 online booking without intervention
- Calendar widget for your current website
- Compatible with Instagram and Facebook
Automatic CRM with Client Profiles
Each client has their digital profile automatically created with complete visit history, treatments performed, preferences and personalized notes.
- Client profile created automatically
- Complete treatment history
- Notes and preferences per client
- Instant information search
Automatic WhatsApp & SMS Notifications
Send automatic reminders via WhatsApp, SMS and email before each appointment. Reduce no-shows by up to 70% without sending messages manually.
- Automatic WhatsApp reminders
- SMS and email confirmations
- One-click client confirmation
- Reduce no-shows by up to 70%
Cabin & Equipment Management
Manage multiple treatment rooms and equipment. The system automatically assigns the right cabin based on the treatment booked.
- Multiple cabin management
- Equipment scheduling
- Automatic resource assignment
- Avoid double bookings
Staff & Shift Management
Manage schedules for multiple therapists, assign treatments by specialty and avoid overlaps. Dashboard with occupancy metrics and team performance.
- Shift management per therapist
- Smart appointment assignment
- Real-time analytics dashboard
- Occupancy and performance metrics
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
Shopify Online Store in Your Booking Website
The booking website includes an integrated Shopify online store. Your clients can book appointments and buy products from the same site, generating extra revenue without needing a separate website.
- Shopify store integrated into the booking website
- Your clients book and shop from a single site
- Sell care products, gift cards or merchandise
- Configured from CitaFlow's website generator
- No need to build another website separately
- Perfect for businesses already selling products
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Beauty center management software with AI and complete automation
Professional beauty center software automates the entire appointment management cycle: from when a client calls or books online until they arrive at the center. CitaFlow combines an AI virtual receptionist that answers phone calls 24/7, an online booking system with included website, and an automatic CRM that records each client's complete history.
CitaFlow's treatment management allows each therapist to have their personalized schedule based on specialties: facials, body treatments, massages, manicure. The system automatically assigns clients based on availability, expertise and cabin requirements.
The AI virtual receptionist is like having a receptionist working 24/7 without breaks or errors. When a client calls, the AI understands what treatment they're looking for, checks the online schedule in real-time, proposes available times based on the appropriate therapist and cabin, and automatically confirms the appointment. Plus, our AI Chatbot responds to your clients via WhatsApp and Telegram, answering questions and booking appointments automatically.
CitaFlow is the most complete beauty center software for automating appointment management: includes AI virtual receptionist, AI Chatbot for WhatsApp and Telegram, website with online booking, automatic CRM with client profiles, cabin and equipment management, automatic WhatsApp/SMS notifications, and Google Calendar sync.
How CitaFlow transforms your business appointment management
CitaFlow adapts to your beauty center as it grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Everything runs on a single calendar and control panel, so all your bookings are always centralized and easy to manage.
Starter Plan: online booking only
Ideal for beauty centers that want to digitize their schedule with 24/7 web booking
With the Starter Plan you get a professional website for your beauty center with integrated booking system, booking widget to add to your website or social media, and shift management per therapist with specialties.
Also includes automatic email reminders before each appointment, client profile with complete treatment history, and sync with Google Calendar.
AI Chatbot: manage your clients via WhatsApp and Telegram
Add an intelligent chatbot that responds automatically and books appointments 24/7
The AI Chatbot includes everything from the Starter Plan plus an intelligent chatbot that responds to your clients via WhatsApp and Telegram 24/7.
The chatbot answers questions, checks real-time availability and books appointments automatically. Also adds automatic WhatsApp and SMS reminder messages.
AI Phone: call management with advanced artificial intelligence
Complete management software with AI receptionist that answers phone calls
The AI Phone is complete management software for professional beauty centers. Includes everything from AI Chatbot plus an AI virtual receptionist that answers phone calls with natural voice 24/7.
The AI receptionist understands what treatment the client wants, checks real-time availability and books the appointment automatically. Perfect for centers that want full automation on all channels.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about beauty center software
How does the AI virtual receptionist work for beauty centers?
How does the AI Chatbot for WhatsApp and Telegram work?
Can I manage multiple cabins and equipment?
What client information is saved in the CRM?
Do clients receive automatic reminders?
Does it sync with Google Calendar?
Can I have multiple therapists with different schedules?
How does online booking work for clients?
Can clients book via WhatsApp or Telegram?
What happens if a client doesn't confirm the appointment?
Is there a free trial?
What's the difference between AI Chatbot and AI Phone?
Can I customize the chatbot responses?
How are appointments assigned between therapists?
What technical support is included?
Transform your beauty center into a business that runs itself
Try CitaFlow free for 7 days and see how your schedule fills up effortlessly.
7 days free · No card required · Cancel anytime