Nail Salon Software with Online Booking 24/7
Complete nail salon booking software to automate your business management
Say goodbye to paper agendas, missed calls and WhatsApp chaos. CitaFlow connects your nail salon with an online booking system with visual design catalog, digital calendar that manages manicure, pedicure and nail art, and helps you fill your schedule every day.
Free trial7 days free · No card required · Cancel anytime
Everything your nail salon needs in one nail salon software
Online booking, automatic notifications, Google Calendar sync, client CRM, AI virtual receptionist and AI Chatbot for WhatsApp and Telegram. All in one tool.
AI Virtual Receptionist 24/7
AI voice assistant that automatically answers phone calls, understands what service the client needs (gel, acrylic, manicure, pedicure) and schedules appointments in real-time.
- 24/7 phone support with natural voice
- Automatic phone appointment booking
- Real-time availability check
- Never miss a call or client again
Online Booking with Website
Professional website for your nail salon with integrated online booking system. Your clients can book 24/7 without calling.
- Professional website ready in minutes
- 24/7 online booking without intervention
- Service menu with prices and durations
- Compatible with Instagram and Facebook
Service Duration Management
Configure different durations for each service type: basic manicure, gel extensions, nail art, pedicure with massage. The system optimizes your schedule automatically.
- Custom duration per service type
- Optimized scheduling blocks
- No gaps between appointments
- Maximum daily efficiency
Automatic WhatsApp & SMS Notifications
Send automatic reminders via WhatsApp, SMS and email before each appointment. Reduce no-shows by up to 70% without sending messages manually.
- Automatic WhatsApp reminders
- SMS and email confirmations
- One-click client confirmation
- Reduce no-shows by up to 70%
Automatic CRM with Client Profiles
Each client has their digital profile with complete history: nail shape preferences, favorite colors, allergies, gel vs acrylic preference.
- Client profile created automatically
- Complete service history
- Style and color preferences
- Allergy and sensitivity notes
Staff & Shift Management
Manage schedules for multiple nail technicians, assign services by specialty and avoid overlaps.
- Shift management per technician
- Smart appointment assignment
- Real-time analytics dashboard
- Occupancy and performance metrics
AI Chatbot for WhatsApp & Telegram
Serve your clients automatically, answer questions and book appointments from chat with an AI assistant trained with your business information.
- Book appointments directly from WhatsApp and Telegram
- Answer frequently asked questions automatically
- Learns from your business with texts, audio and documents
- Requests human approval when it detects uncertainty
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
Shopify Online Store in Your Booking Website
The booking website includes an integrated Shopify online store. Your clients can book appointments and buy products from the same site, generating extra revenue without needing a separate website.
- Shopify store integrated into the booking website
- Your clients book and shop from a single site
- Sell care products, gift cards or merchandise
- Configured from CitaFlow's website generator
- No need to build another website separately
- Perfect for businesses already selling products
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Nail salon software with AI and complete automation
Running a nail salon involves coordinating appointments, handling constant inquiries and keeping your schedule organized without errors or interruptions. CitaFlow is a nail salon software designed to centralize appointments, clients and communications in a single platform, avoiding manual scheduling, scattered messages and missed calls. Everything runs on an online calendar for nail salons that's always up to date and accessible from any device.
With CitaFlow's nail salon booking software, your clients can make online bookings 24/7 from your website or a dedicated booking page. All appointments sync automatically to the salon's online calendar, making daily organization easier and preventing errors in your manicure and pedicure appointment system.
One of CitaFlow's key differentiators is the AI virtual receptionist for nail salons, which answers phone calls with a natural voice and books appointments automatically. While you're doing manicures or pedicures, the AI handles calls, checks availability in real time and confirms appointments without you having to interrupt your work, avoiding lost bookings because you couldn't answer the phone. Additionally, CitaFlow lets you manage bookings via WhatsApp or Telegram through an AI assistant that answers basic questions and guides clients through completing their reservation. All appointments, regardless of which channel they come through, are centralized in the same online calendar for nail salons, keeping your schedule always synced and under control.
The system includes a CRM for nail salons that organizes client information in individual profiles with contact details, past and future appointments, and internal notes you can add manually. This allows for more organized and consistent service without relying on old conversations or scattered notes.
To reduce no-shows and maintain a more stable schedule, CitaFlow sends automatic reminders before each appointment via WhatsApp, SMS or email. Clients can confirm, change or cancel directly from the message and the system updates the calendar in real time, helping avoid empty slots.
CitaFlow automatically syncs with Google Calendar, Apple Calendar and iCal, letting you check your schedule from any device. Built-in analytics help you better understand your business and identify which days and channels generate the most bookings. Overall, CitaFlow is a complete nail salon software designed for businesses that work by appointment and want to professionalize their management with an online calendar that works automatically and reliably 24/7.
How CitaFlow transforms your business appointment management
CitaFlow adapts to your business as it grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Everything runs on a single calendar and control panel, so all your bookings are always centralized and easy to manage.
Starter Plan: online booking only
Ideal for independent nail artists or small salons that want to organize their schedule
With the Starter Plan you get a professional website for your nail salon with integrated booking system and shift management per technician.
Also includes automatic email reminders, client profile with complete history, and sync with Google Calendar.
AI Chatbot: manage your clients via WhatsApp and Telegram
Book appointments, answer frequently asked questions and handle client inquiries while you focus on your business
The CitaFlow AI Chatbot is an intelligent assistant that automatically responds to your clients via WhatsApp and Telegram. It books appointments directly from chat, answers frequently asked questions and handles inquiries in real-time, so you can focus on your business.
It learns from your own knowledge base, ensures privacy with encrypted messages and keeps you in control with human approval when a response is uncertain. One AI agent, multiple channels and all conversations centralized in one place.
AI Phone: call management with advanced artificial intelligence
Answer calls with a natural voice, respond to customer questions and book appointments automatically, even outside business hours.
The CitaFlow AI Phone is an intelligent phone assistant that answers calls 24/7 with a natural voice, responds to questions and books appointments automatically, even outside business hours. It understands the context of each call, works in Spanish and English and adapts to your business needs.
Includes voicemail with transcription, human redirect when needed and a code-free configurable IVR system. All calls, transcriptions and metrics are centralized so you have full control and never miss an opportunity.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about nail salon software
How does booking software for nail salons help me day-to-day?
Can my clients book appointments online without calling the salon?
How does the AI voice assistant and virtual receptionist work in a nail salon?
How does the shift management system work for multiple specialists?
What happens if a client wants to change or cancel their treatment appointment?
Can I sell packages and manage different types of treatments from the online booking system?
How does CitaFlow reduce no-shows and empty gaps in the schedule?
Is it safe to manage my beauty clients' data in CitaFlow?
Can I start with just online booking and later activate AI phone or chatbot?
How does CitaFlow integrate with my current calendar and other tools?
How do automatic WhatsApp reminder messages work?
Can I sync my calendar with Google Calendar automatically?
What information is saved in each client's profile?
Can the virtual receptionist handle multiple calls at once?
Is CitaFlow a complete management program or just for bookings?
Transform your nail salon into a business that runs itself
Try CitaFlow free for 7 days and see how your schedule fills up effortlessly.
7 days free · No card required · Cancel anytime