Massage Center Software with AI Virtual Receptionist and 24/7 Online Booking
Manage your massage center from one platform: AI receptionist that answers calls, automatic online booking, CRM with client preferences and Google Calendar sync.
Say goodbye to missed calls and scheduling chaos. CitaFlow is the complete management software that automates your massage center: from AI phone support to 24/7 online booking and client profiles.
Free trial7 days free · No card required · Cancel anytime
Everything your massage center needs in one application
Online calendar, automatic notifications, Google Calendar sync, client CRM, AI virtual receptionist and AI Chatbot for WhatsApp and Telegram. All in one tool.
AI Chatbot for WhatsApp and Telegram
Serve your clients automatically, answer questions and book appointments from chat with an AI assistant trained with your business information.
- Book appointments directly from WhatsApp and Telegram
- Automatically answer frequently asked questions
- Learns from your business with texts, audios and documents
- Requests human approval when it detects doubts
AI Virtual Receptionist 24/7
AI voice assistant that automatically answers phone calls, understands what massage type the client needs (Swedish, deep tissue, sports, relaxation) and schedules appointments in real-time.
- 24/7 phone support with natural voice
- Automatic phone appointment booking
- Real-time availability check
- Never miss a call or client again
Online Booking with Website
Professional website for your massage center with integrated online booking system. Your clients can book 24/7 without calling.
- Professional website ready in minutes
- 24/7 online booking without intervention
- Service menu with descriptions and prices
- Compatible with Instagram and Facebook
Treatment Room Management
Manage multiple treatment rooms. The system automatically assigns the right room based on the massage type booked and therapist availability.
- Multiple room management
- Automatic room assignment
- Equipment and table scheduling
- Avoid double bookings
Automatic WhatsApp & SMS Notifications
Send automatic reminders via WhatsApp, SMS and email before each appointment. Reduce no-shows by up to 70% without sending messages manually.
- Automatic WhatsApp reminders
- SMS and email confirmations
- Pre-appointment instructions
- Reduce no-shows by up to 70%
Automatic CRM with Client Profiles
Each client has their digital profile with complete history: massage preferences, pressure level, areas of tension, health notes.
- Client profile created automatically
- Complete treatment history
- Pressure and technique preferences
- Health notes and contraindications
Therapist & Shift Management
Manage schedules for multiple massage therapists, assign treatments by specialty (sports, prenatal, therapeutic) and avoid overlaps.
- Shift management per therapist
- Specialty-based assignment
- Real-time analytics dashboard
- Performance metrics
Online Payments with Deposit or Full Prepaid Booking
Secure every appointment by charging a deposit or the full amount at the moment of booking. Native Stripe Connect integration: the money goes directly to your bank account, it never passes through CitaFlow.
- Configurable deposit per service (fixed amount or percentage)
- Optional full prepayment to lock in the booking
- Stripe Connect: money goes directly to your account, not CitaFlow
- Helps reduce no-shows with prepaid bookings
- Secure checkout with all Stripe-supported cards
- Tracking panel with payment status per appointment
Automatic Post-Appointment Marketing via WhatsApp
Send automatic WhatsApp messages after each appointment to build loyalty and grow revenue. Configure the delay and the content from the panel without having to remember anything manually.
- Automatic post-appointment messages to retain clients
- Configure delay after appointment (1 day, 1 week, 1 month)
- Customizable content with client variables
- Win-back campaigns and promotions for inactive clients
- Uses the same CRM and WhatsApp channel
- Open rate and conversion metrics per campaign
Security and GDPR Compliance
Client data management with the security standards sensitive sectors require: TLS/SSL encryption in transit and at rest, daily automatic backups and constant service monitoring.
- Full GDPR and LOPDGDD compliance
- Data encryption at rest and in transit (TLS/SSL)
- Daily automatic backups
- 24/7 monitoring of availability and security
- Block incoming spam numbers
- Auditable team activity log
Other included features
- Employees module with roles, permissions and WhatsApp time-tracking (add-on)
- Integrated payments · POS by a partner + Stripe Connect (pilot)Integrated payments · Teya POS + Stripe Connect (pilot)
- Multi-branch with per-location roles and permissions
- Keep your WhatsApp Business app on your phone while connecting to CitaFlow
- Voicemail with automatic transcription
- Detailed call analytics and transcripts
- Customizable dashboard with widgets
- Two-way Google, Apple and iCal calendar sync
- External integrations via webhooks (billing, CRM, marketing)
- Spam number blocking and call filtering
- Activity log and audit trail
and much more. Try it free for 7 days →
Massage center management software with AI and complete automation
Running a massage center requires a clear, accessible schedule that's always up to date. CitaFlow is a booking software for massage centers that centralizes appointments, clients and communications in a single platform, eliminating manual scheduling, scattered messages and missed calls. The entire system runs on an online calendar for massage centers that updates in real time and can be accessed from any device.
With CitaFlow's online calendar for massage centers, clients can make online bookings 24/7 from your website or a dedicated booking page, even if you don't have a website. The system shows real availability and allows confirmation in seconds, enabling an organized, friction-free massage appointment system. This approach works for massage centers as well as independent professionals offering therapeutic massage, chiropractic or physiotherapy online booking.
CitaFlow adapts to different business profiles and can be used as chiropractic booking software, massage therapy scheduling software or physiotherapy booking software, always from a centralized calendar. Each service is configured with its corresponding duration, allowing you to plan the day clearly and avoid overlaps, regardless of the type of massage offered.
To avoid interruptions during sessions, CitaFlow includes an AI virtual receptionist for massage centers that answers phone calls automatically, checks the calendar in real time and books appointments without human intervention. Additionally, the system allows you to manage bookings via WhatsApp or Telegram through an AI assistant, centralizing all appointments in the same online calendar for massage centers, regardless of the channel they come through.
The system includes a CRM for massage centers that organizes basic client information, along with automatic reminders via WhatsApp, SMS or email to reduce no-shows. Syncing with Google Calendar, Apple Calendar and iCal keeps your schedule aligned across all your devices, while built-in analytics help you better understand booking patterns. Overall, CitaFlow is a booking software for massage centers designed for businesses that want order, automation and a schedule that works for them 24/7.
How CitaFlow transforms your business appointment management
CitaFlow adapts to your massage center as your business grows. Start with the Starter plan to manage online bookings and essential features, and add AI modules for WhatsApp, Telegram and phone calls when you need them. Everything runs on a single calendar and control panel, so all your bookings are always centralized and easy to manage.
Starter Plan: online booking only
Ideal for massage centers that want to digitize their schedule with 24/7 web booking
With the Starter Plan you get a professional website for your massage center with integrated booking system and shift management per therapist.
Also includes automatic email reminders, client profile with complete history, and sync with Google Calendar.
AI Chatbot: manage your clients via WhatsApp and Telegram
Book appointments, answer FAQs and manage client inquiries while you focus on your business
CitaFlow's AI Chatbot is an intelligent assistant that automatically responds to your clients via WhatsApp and Telegram. It books appointments directly from chat, answers frequently asked questions and manages inquiries in real-time, so you can focus on your business.
It learns from your own knowledge base, ensures privacy with encrypted messages and keeps you in control thanks to human approval when a response isn't certain. One AI agent, multiple channels and all conversations centralized in one place.
AI Phone: call management with advanced artificial intelligence
Answer calls with a natural voice, respond to client questions and book appointments automatically, even outside business hours.
CitaFlow's AI Phone is an intelligent phone assistant that answers calls 24/7 with a natural voice, responds to questions and books appointments automatically, even outside business hours. It understands the context of each call, works in English and Spanish and adapts to your business needs.
Includes voicemail with transcription, redirect to a human when needed and a code-free configurable IVR system. All calls, transcriptions and metrics are centralized so you have full control and never miss an opportunity.
Start simple and grow at your own pace. Begin with the Starter plan to accept online bookings and manage your schedule effortlessly. When you're ready to automate more, add AI modules like the Chatbot or AI Phone to handle messages and calls for you, 24/7. Everything runs on the same calendar and control panel, so scaling up is immediate and frictionless.
Free trialStart free with the Starter plan and activate the AI Chatbot or AI Phone when you want to scale
Frequently asked questions about massage center software
How does booking software for massage centers help me day-to-day?
Can my clients book massage sessions online without calling?
How does the AI voice assistant and virtual receptionist work in a massage center?
Can I manage different treatment rooms and therapists from the calendar?
What happens if a client wants to change or cancel their massage session?
Can I manage session packages and track client preferences?
How does CitaFlow reduce no-shows and empty gaps in treatment rooms?
Is it safe to manage my massage clients' data in CitaFlow?
Can I start with just online booking and later activate the AI phone or chatbot?
How does CitaFlow integrate with my current calendar and other tools?
How do automatic WhatsApp reminder messages for sessions work?
Can I sync my calendar with Google Calendar automatically?
What information is saved in each massage client's profile?
Can the virtual receptionist handle multiple calls at once?
Is CitaFlow a complete management program or just for bookings?
Transform your massage center into a business that runs itself
Try CitaFlow free for 7 days and see how your schedule fills up effortlessly.
7 days free · No card required · Cancel anytime