What appointment information can the customer see?

The customer always sees the service name, the day and the time. They see the price on their appointment’s management page, and in notifications only when you have applied a discount.

In automatic notifications

• Email: service, professional, date, time, address (unless you hide it for that service), the business phone number and the button to manage the appointment.
• WhatsApp: service, date, time, address (or “Remote service” if you hide it for that service) and the link to manage the appointment, without the professional.

If you applied a discount to that appointment, the notification says so (the email shows the usual price, the discount and the total). Otherwise the price does not appear.

On the appointment management page

From the link in the notifications, the customer sees their appointment with the service price (“Free” if it is 0, or “On request” if the service has no set price).

Tip for appointments you create by hand

Since the service name reaches the customer, use names that make sense from the outside and avoid internal labels.