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Marketing opt-out

Last updated: July 21, 2026

If you receive marketing communications (promotions, news) from a business that uses CitaFlow and you want to stop receiving them, you can opt out here. No account is needed.

Important: this opt-out only affects marketing communications. If you have upcoming appointments with the business, you will still receive appointment reminders and confirmations because they are part of the service (transactional notifications). To have your information deleted entirely, contact the business directly or write to us at privacy [arroba] citaflow [punto] com .

Request the opt-out

Enter the email address or phone number where you normally receive the communications. Your request will apply to all CitaFlow businesses that use that contact detail.

Fill in at least one of the two fields.

Done. We have recorded your request. From now on you will not receive marketing communications from the CitaFlow businesses linked to this contact detail. Transactional notifications (upcoming appointments) will still arrive because they are part of the service.

We could not process your request. Please write to privacy [arroba] citaflow [punto] com and we will handle it manually within 30 days at the latest.

Legal framework

Your right to object to the processing of your data for marketing purposes is recognized in Art. 21.2 GDPR (and, in the United Kingdom, in the equivalent provision of the UK GDPR together with the PECR rules on direct marketing). Objecting is free of charge, requires no justification, and takes effect immediately.

This page implements that objection directly: your request is recorded in our consent audit trail (GDPR Art. 7.1) and blocks any future marketing communication addressed to the contact detail you provide.

Equivalent channels

  • WhatsApp: send STOP or BAJA to the business's number, or use WhatsApp's option to stop receiving marketing messages (Meta notifies us automatically).
  • Telegram: send STOP or BAJA to the business's bot.
  • Email: write to privacy [arroba] citaflow [punto] com indicating the contact detail to opt out.
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