Booking Website Management

Create and customize your own online booking website. Allow your customers to book appointments 24/7 from any device, without any technical knowledge required.

Activate Your Website

1

Access settings

Go to Settings > Website in the admin panel.

2

Choose custom URL

Select your subdomain: yourbusiness.citaflow.com

3

Configure basic information

Add logo, business name, description, and contact details.

4

Customize design

Choose colors, fonts, and the visual style of your page.

5

Publish

Review the preview and publish your website.

Design Customization

Pre-designed themes

Choose from multiple professional templates adapted to your industry.

Image gallery

Display photos of your business, services, and work results.

100% Responsive

Your site adapts perfectly to mobile, tablet, and desktop.

Brand colors

Customize all colors to maintain your corporate identity.

Website Sections

Home page

Required

Present your business with a welcome message, hours, and prominent booking button.

  • Main banner with image or video
  • Featured services
  • Client testimonials
  • Call-to-action to book

Service catalog

Required

Complete list of your services with descriptions, prices, and duration.

  • Service categories
  • Filters by price and duration
  • Images for each service
  • Direct booking button

Team

Optional

Introduce your team of professionals with photos and specialties.

  • Photo and name of professional
  • Specialties and experience
  • Available schedule
  • Book with specific professional

Location

Recommended

Interactive map with your address and directions.

  • Integrated Google Maps
  • Full address
  • Transportation options
  • Parking area

Online Booking System

Booking flow for the customer:

1

Select service

The customer chooses the desired service to book.

2

Choose professional

Optional: select a specific professional.

3

Date and time

View availability in calendar and choose time.

4

Personal details

Enter name, phone, and email.

5

Confirmation

Receive immediate confirmation via email/SMS.

Advanced Configuration

Booking policy

  • Minimum advance time to book
  • Maximum advance time (e.g., 30 days)
  • Cancellation policy
  • Deposits or advance payments

Languages

  • Spanish (default)
  • Catalan
  • English
  • French

SEO and positioning

  • Title and description for search engines
  • Relevant keywords
  • Friendly URLs
  • Google My Business integration

Social media

  • Links to your social profiles
  • Share buttons
  • Instagram feed
  • Google and Facebook reviews

Web Analytics

Available metrics:

Visits

Number of unique visitors and page views.

Devices

% of visits from mobile, tablet, and desktop.

Conversion

% of visitors who complete a booking.

Source

Where your visitors come from (Google, social, direct).

Custom Domain

Connect your own domain

If you already have a domain (e.g., www.yourbusiness.com), you can connect it to your CitaFlow site.

1. Verify ownership

Add a TXT record in your domain provider.

2. Configure DNS

Point your domain to CitaFlow's servers.

3. Activate SSL

Free SSL certificate included automatically.

Best Practices

Use quality images

Professional photos of your business generate more trust and bookings.

Complete descriptions

Clearly explain what each service includes and its duration.

Show testimonials

Reviews from satisfied customers increase conversions.

Update regularly

Keep prices, hours, and services always up to date.

Frequently Asked Questions

Can I have multiple websites for different locations?

Yes, you can create an independent website for each location with its own URL, services, and specific hours.

Do customers need to register to book?

No, customers can book as guests. Optionally they can create an account to manage their bookings more easily.

Can I temporarily disable online bookings?

Yes, you can pause online bookings when needed, showing a custom message to visitors (e.g., "Bookings closed for vacation").

Does it integrate with my existing website?

You can add a booking button or widget to your current website, or use the complete CitaFlow site as your main website.