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🇦🇺 ✨ No lock-in, no commitment

Your number, your business,
our AI

Port your business phone number to CitaFlow in Australia. ACMA-regulated with Pre-Port Verification for maximum security.

No lock-in
Number guaranteed
ACMA regulated
Step 1 of 5Your operator

What is your current operator?

Select the company where you have your landline

Why port your number to CitaFlow?

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AI answers 24/7

Your phone always answered, even after hours

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Keep your historic number

Your customers keep calling the same number they always have

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No surprise penalties

We tell you exactly what to expect with your carrier

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Reversible process

You can port back to any carrier whenever you want

Frequently asked questions

Will I lose my number when porting?
No. Number portability is regulated by ACMA in Australia. Your number belongs to you and you can take it to any provider.
How long does porting take?
Category A ports (single lines) take 1-5 business days. Category C ports (business number blocks, indial ranges) can take 30+ days and require project management.
What is Pre-Port Verification?
For mobile numbers, ACMA requires a 2FA verification SMS before porting can proceed. This prevents unauthorized porting and keeps your number secure.
Do I need to change my NBN provider?
Not necessarily. You can keep your NBN broadband with your current Retail Service Provider and have your phone with CitaFlow.

Ready to get started?

Complete the form above to receive your personalized portability plan

Back to form

The information about operators, timelines and regulations on this page is based on CitaFlow's own research and is provided for reference only. It is not affiliated with or endorsed by any of the operators mentioned. Data may contain errors or be outdated. For official information, please consult your operator or local regulator directly.