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🇿🇦 ✨ No lock-in, no commitment

Your number, your business,
our AI

Port your business phone number to CitaFlow in South Africa. ICASA-regulated with full non-geographic number portability since 2022.

No lock-in
Number guaranteed
ICASA regulated
Step 1 of 5Your operator

What is your current operator?

Select the company where you have your landline

Why port your number to CitaFlow?

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AI answers 24/7

Your phone always answered, even after hours

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Keep your historic number

Your customers keep calling the same number they always have

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No surprise penalties

We tell you exactly what to expect with your provider

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Reversible process

You can port back to any provider whenever you want

Frequently asked questions

Will I lose my number when porting?
No. Number portability is regulated by ICASA in South Africa. Your number belongs to you and you can take it to any provider, including non-geographic (087) numbers since the 2022 regulations.
How long does porting take?
Geographic numbers typically port within 5-10 business days. Non-geographic (087, 086) ports may take longer due to the complexity of the process. Evening cutovers are common to minimize disruption.
What is RICA and why do I need it?
RICA (Regulation of Interception of Communications Act) requires identity verification for all telecom services. You must provide a valid ID and proof of residence (utility bill less than 3 months old) to complete the port.
Do NOT cancel your current service!
This is critical: do NOT cancel your line with your current provider before the port completes. Cancelling will result in losing your number permanently. CitaFlow handles the transfer automatically.

Ready to get started?

Complete the form above to receive your personalized portability plan

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The information about operators, timelines and regulations on this page is based on CitaFlow's own research and is provided for reference only. It is not affiliated with or endorsed by any of the operators mentioned. Data may contain errors or be outdated. For official information, please consult your operator or local regulator directly.