Appointment and Calendar Management

CitaFlow's calendar system allows you to efficiently manage all your appointments with customizable views and advanced tools for organizing your schedule.

Calendar Views

Monthly View

View your entire month at a glance. Ideal for long-term planning.

  • Color codes by service
  • Occupancy indicators
  • Quick navigation between months

Weekly View

Perfect for daily management with detailed 7-day view.

  • Time slots in 30-min intervals
  • Drag and drop appointments
  • Multiple resource view

List View

All your appointments in table format with advanced filters.

  • Search by client
  • Filters by date and service
  • Data export

Create a New Appointment

1

Open the form

Click the "+ New Appointment" button or any empty space on the calendar.

2

Select client

Search for an existing client or create a new one with the "Add client" button.

3

Choose service

Select the desired service. Duration and price will adjust automatically.

4

Assign resource

Choose the available professional or resource for that time slot.

5

Date and time

Select the start date and time. The system will validate availability.

6

Save

Review the details and click "Create Appointment". Confirmation will be sent to the client.

Modify or Cancel Appointments

Modify an appointment

  1. Click on the appointment in the calendar
  2. Select "Edit" from the dropdown menu
  3. Modify the necessary fields
  4. Save changes

You can also drag and drop appointments to quickly change their time.

Cancel an appointment

  1. Click on the appointment
  2. Select "Cancel" or "Delete"
  3. Confirm the action
  4. Optionally, send notification to the client

Cancellations are irreversible. Consider marking as "No-show" if you prefer to keep the record.

Calendar Customization

Colors by service

Assign unique colors to each service to quickly identify them on the calendar.

View filters

Show/hide specific resources or appointment types according to your needs.

Working hours

Configure your schedule so the calendar only shows relevant hours.

Notifications

Customize when and how to receive reminders of your upcoming appointments.

Appointment Statuses

Confirmed

The appointment is confirmed and the client has been notified.

Pending

Awaiting confirmation from client or professional.

Completed

The service has been performed successfully.

Cancelled

The appointment was cancelled by the client or business.

No-show

The client did not show up for the scheduled appointment.

Advanced Tips

Keyboard shortcuts

Use N for new appointment, to navigate between days, T to go to today.

Mobile sync

Access your calendar from any device. Changes sync in real time.

Occupancy reports

Review occupancy statistics in Analytics to optimize your schedule.

Google Calendar integration

Sync with Google Calendar to avoid conflicts with your personal events.

Frequently Asked Questions

Can I create recurring appointments?

Currently, appointments are created individually. For regular appointments, we recommend using the duplicate appointment feature or setting up reminders to create them periodically.

How do I manage waiting lists?

You can create appointments with "Waiting list" status and automatically move them when there are cancellations. The system will notify you of available spaces.

Can I block time slots?

Yes, create a "block appointment" without assigned client to reserve time for administrative tasks, breaks, or personal events.

How do I export my calendar?

Go to List view and use the "Export" button to download your appointments in CSV format or sync them with Google Calendar from Settings > Integrations.